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Cancellations must made at least 7 days prior to your scheduled Spa Day to receive a service credit. Cancellations made in less than 7 days prior to your scheduled Spa Day will be charged 50% of total booked services and the balance towards a service credit. Cancellations made 4 days or less prior to your scheduled Spa Day is considered a no show and will be charged 100% of the booked services.
All Spa Day service prepayments are final. We do not issue refunds on Spa Day cancellations or no shows.
We recommend that you arrive at least 15 minutes prior to your scheduled Spa Day. This allows us to start your services on time.
If you arrive late for your Spa Day you will receive the time left in your sessions.
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