Cancellation Policy:

Cancellations must made 24 hours prior to the appointment time. Cancellations made in less than 24 hours will be charged 50% of the booked service. Cancellations made 8 hours or less prior to appointment time is considered a no show. A no call/no show for an appointment will be charged 100% of the booked service. For Gift Card or Pre-Paid services a no call/no show for an appointment will result in forfeit of the entire amount due.

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Arrival Time:

We recommend that you arrive at least 5 minutes prior to your scheduled appointment. This allows us to start your service on time. 

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Late Arrivals:

If you arrive late for your appointment you will receive the time left in your session. You will be charged for the initial booked treatment time.

Refunds:

All services & product sales are final. No refunds.

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Payment: 

MasterCard, Visa, AmEx, Discover, Apple Pay, Google Pay, Cash and Spa Zenlae & NTMT Gift Cards.